Product enquiries and support privacy

Product enquiry links open your email application with the selected pattern and size in the subject. You choose what information to send to support@oaseland.com. This website does not currently collect delivery addresses or process payments.

When you use our support form, Oaseland receives your email address and any order reference you choose to provide. We use this information to respond to your request and provide product-care and after-sales assistance.

Your request is delivered to support@oaseland.com. Submitting the form does not subscribe you to promotional emails. Please do not include payment details or other sensitive information.

You can ask us to stop contacting you or delete your support details by emailing support@oaseland.com. Information required to resolve an ongoing request may be retained while we assist you.

We store a dismissal timestamp in your browser to avoid showing the support popup repeatedly. Your email is not stored in browser storage.